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Zenlayer Creates New Role to Better Serve Customers

Zenlayer recently announced the creation of a new role within the company, Vice President of Customer Experience and has appointed Jeff Geiser to the position. The hyperconnected cloud company created the role to enhance the customer journey end to end, ensuring that customers receive exceptional service at every touchpoint.

Geiser comes to Zenlayer with over 15 years of experience in technical leadership at startups and distinguished technology companies like UUNet, Akamai, and most recently, EdgeCast (now Edgio). He has  led teams responsible for the design, production, onboarding, and deployment of solutions for notable clients that included Twitter, Disney/ESPN, and PayPal.

In this new capacity, Geiser will take on the crucial role of elevating Zenlayer’s technical capabilities. His history in leading customer-facing technical teams and his proficiency in solution architecture will play a pivotal role in ensuring seamless onboarding of new customers. In addition, he will head Zenlayer’s technical support team to ensure an unparalleled level of service regardless of where customers choose to deploy.

Zenlayer is the world’s first hyperconnected cloud, operating more than 280 Points of Presence across 50 countries. Businesses utilize Zenlayer’s on-demand compute and networking services to deploy and run applications at the edge.

To learn more about how Zenlayer enables organizations to instantly improve real-time digital experiences worldwide, visit their site and connect via LinkedIn and Twitter.

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