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Chief Customer Officer

Thrive Appoints MSP Industry Veteran to Chief Customer Officer

MSP industry veteran Bill McLaughlin has been named Thrive’s Chief Customer Officer to oversee the company’s growing customer base and continue to drive more value, messaging, communication, and faster platform adoption to Thrive’s customers. 

As Chief Customer Officer, McLaughlin will support Thrive’s expanding global footprint and clientele with the company’s extensive NextGen Managed Services portfolio of Cloud, Cyber Security, Networking and Business Continuity services.  

McLaughlin has demonstrated broad experience in managed services and digital transformation growth strategies with senior leadership roles at Kaseya and Atlantic Tomorrow’s Office, an innovative managed services company in the Greater New York market, to more than 400 employees and $150 million in revenue.  

“Bill’s impressive track record in the MSP industry as a leader and client advocate made him the ideal candidate to lead our customer programs here at Thrive,” said Rob Stephenson, CEO of  Thrive. “As Thrive continues to grow, add more customers and expand our footprint globally, it’s  critical that we have a strong leader like Bill to safely and securely guide their digital  transformation journeys to the Cloud.”  

“This is an exciting time to join Thrive,” stated Bill McLaughlin, Chief Customer Officer at  Thrive. “As a current market leader, Thrive is primed for sustained growth moving forward. The company’s digital transformation platform built around ServiceNow and Microsoft is a true differentiator in creating an enhanced client experience that delivers maximum technology ROI.  I’m very excited to join this hard-charging, talented executive team.”

To see the full press release, click here.

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