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NetSapiens Beats Microsoft, Mitel as North America’s Fastest-Growing UCaaS Platform

netsapiensFrost & Sullivan just called it: NetSapiens, the San Diego-based B2B provider of UCaaS and contact center solutions to service providers, is the third-party platform provider with the fastest growth rate in North America.

Ranked fourth by UCaaS seats overall in North America, NetSapiens is now a part of a conversation that includes other big names such as Cisco, Mitel and Microsoft. It’s a major win for a company that’s been decisively carving out its stake in the North American market for over 18 years. According to the company’s CEO, Anand Buch, companies like his can quickly get caught up in believing success is primarily a matter of technological innovation. However, the truth is that it’s much deeper than that. Here’s what he had to say:

“When we started NetSapiens, it was with the goal of changing the entire way service providers procure their UC&C solutions. Since the beginning, we’ve focused on being a true partner to service providers in North America and around the world. By changing the procurement and consumption of UC&C and contact center solutions for our customers, we’ve been able to quickly grow our user base and add real value to the market.”

With a portfolio of cloud-native solutions, including its flagship SNAPsolution platform, NetSapiens has bet big on its disruptive way of supporting service providers in need of UCaaS, Managed IaaS, contact center, and other business communication services. Instead of hiding features behind exorbitant expenses, unnecessary add-ons or cumbersome, complex delivery models, the company offers a truly differentiated commercial model with a ‘sessions not seats’ approach to pricing. This allows service providers to secure much higher profit margins than with other big-name platforms while expanding their brand equity by offering their end-users truly transformative capabilities. To learn more about this, check out the full range of video testimonials and other downloadable resources available on the NetSapiens website here.

“A true enabler should intrinsically align with its customers’ business objectives — this mindset has been instrumental in our rapid expansion,” Anand adds. “This achievement…[clearly accentuates] the pioneering NetSapiens model, built from an enduring core of market attentiveness and pre-emptive innovation. The market for UC&C is now telling a new story: Disruptive platform providers are challenging the status quo on behalf of a new era of business.”

netsapiens In short, what does it take to go from startup to playing in the major leagues? The answer is an understanding that if a UC&C provider is giving people what they want, then growth in market share and other positive outcomes will fall into place. NetSapiens’ rise proves its inceptive assertion: Service providers don’t need complex solutions for complex problems. They need a partner that listens, understands and makes what is difficult seem easy.

To learn more about NetSapiens, visit www.netsapiens.com. To download and view Frost & Sullivan’s report in its entirety, click here.

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