Announces New Focus, Network Upgrades, Investments, and Enhanced Customer Service Under the Direction of an All-Star Leadership Team
With a new management team, vision, and brand Lightpath is going big! As an all-fiber, infrastructure-based connectivity provider, Lightpath is revolutionizing how organizations connect to their digital destinations. The company just launched its new vision and brand and an enhanced customer service focus. Major network upgrades are coming soon with millions of dollars being made in upgrading its next-gen optical and packet networks up to 800 Gbps for the utmost in resiliency, reliability, and security.
All of this is happening under a new, experienced leadership team, poised to make big things happen across the US East Coast. The company is laser-focused on technological leadership and reinventing customer service within the industry.
All-Star Executive Team Driving Innovation
“It is a very exciting time at Lightpath as we build on 30 years of history, with a renewed perspective on the future and what it means to deliver for our customers. Investing in and extending our network, providing superior connectivity solutions, combined with the best customer service in the industry – this is what customers want, and this is what will drive Lightpath. We have a leadership team and employees who measure their tenure in decades. When we combine technological and internal innovation with our amazing Lightpath employees, we are aspiring to create something special here and deliver for our customers in a way that nobody else can.” – Chris Morley, Lightpath Chief Executive Officer
“Our network enhancements really separate Lightpath from the competition technologically. In terms of service offerings, bandwidths, resiliency, and security, Lightpath is now on the leading edge.” – Phil Olivero, Lightpath Chief Technology Officer
“We’ve doubled the size of our sales force and customer care teams in order to provide better and more specialized service to customers. We are listening to what customers want from us, not just in terms of network and service offerings, but also how customers want to conduct business and expect to be supported. We are aligning our people and processes to meet those requirements.” – Doug Dalissandro, Lightpath Chief Revenue Officer
Lightpath’s team also includes Chief Strategy Officer, David Mayer; General Counsel, Chris Yost; EVP of Finance, Eric Swanholm; and SVP of Enterprise Sales, Doug Turtz.
The company is also innovating and investing across the entire organization with an emphasis on Sales and Customer Service. Every point in a customer’s journey with Lightpath is being examined and improved – from sale to installation, and support – with the goal of creating the best experience in the industry.
Be sure to check out Lightpath’s Network Map and powerful suite of services. Follow Lightpath’s news and developments on LinkedIn and Twitter.
