Big news out of Hong Kong! Big Data Exchange (BDx) has integrated Zuora, cited as a leader by Forrester in “The Forrester Wave™: SaaS Billing Solutions” report, into its customer experience model. Zuora is a leading cloud-based subscription management platform provider that enables businesses with the solutions they need to succeed in the subscription era. By working together, BDx and Zuora are now providing a fully digital quote-to-cash data center billing experience for BDx customers.
Zuora Billing and Zuora CPQ software are now available at all BDx data centers across the Asia Pacific region. The solutions give customers instant access to their billing information through BDx’s customer portal, BDx 360°. The information will help guide the most complex of deals while accurately forecasting with ease and in real-time.
Increased Need for Instant Data Center Billing Information
The COVID-19 pandemic has accelerated the need for customers to be able to access, upgrade, or resume their infrastructure investments and information without having to rely on staff being at the data center or in the office to assist. Additionally, the use of automated tools within data centers is becoming more essential. The partnership helped BDx automate most of the quote-to-cash data center billing processes and bring more complex digital offerings to market quickly.
“As BDx works on an expanding range of digital offerings to accelerate our customers’ digital journeys, billing systems will have to continually offer new features and capabilities,” says Sujit Panda, CTIO of BDx. “Zuora was an unequivocal choice in helping us bring more automated subscription features to our customers.”
More BDx Automated Services
As of this month, customers can access their billing information through BDx 360°, the company’s customer portal that provides them with a holistic view into their infrastructure investments. BDx 360° allows customers to manage their services from anywhere at any time.
To read the full announcement and learn more about BDx’s locations, colocation services, managed services and more, click here.