Karissa Campbell is JSA’s longest-serving team member, having joined the company in 2009. With nearly 25 years of experience in marketing and PR within the communications industry, she currently serves as EVP of Client & Employee Experience. In this role, Karissa leads several longstanding client accounts, leveraging her expertise in marcomm strategy, project management, media and analyst relations, content creation, design management, and more.

Often described as “the heart of JSA” (with an award to prove it!), Karissa plays a pivotal role in shaping both client success and company culture. As a key member of JSA’s “People & Processes” team, she collaborates with HR and Operations to enhance employee engagement and overall workplace happiness. Her dedication extends beyond her clients—she is deeply invested in the success and well-being of her JSA colleagues.

Before joining JSA, Karissa owned and operated Creative Insight Design of CT, a marketing and advertising firm. She also previously served as a marketing lead for Nexus Energy Software (later acquired by Aclara Software), a utility-focused marketing and software company.

Karissa holds a Bachelor of Science degree in Communications and Journalism from Suffolk University in Boston. Outside of work, she is a proud wife and mother to Autumn and Brady. A talented musician, she is the lead singer of her band, Roc-Kin’-On, performing at venues across New England. An avid animal lover, she has one dog, Moses, and two cats, Max and Sosa.