AwareX, the leading digital customer experience provider for the telecom industry, will be participating in TM Forum’s Digital Transformation World (DTW) Asia event. DTW Asia takes place March 14-16, 2023 at the Centara Grand at CentralWorld in Bangkok and is focused on the opportunities for telecommunications growth in Asia including scalability, agility, innovation, co-creation and flexibility.
Known for its human approach to providing journey-led, data-driven, turnkey solutions, AwareX is the only digital customer engagement solution that enables businesses to build customer loyalty and maximize revenue opportunities – right out of the box. The AwareX Digital Customer Engagement Suite was awarded the esteemed TM Forum Customer Experience Management (CEM) Conformance Certification for business-critical customer engagement. The company’s dynamic digital suite is first-of-its-kind and includes nine carrier-grade, cloud-native solutions to help service providers engage with and influence their customers in both human and scalable ways. The AwareX solution not only improves customer engagement, but boosts NPS, reduces churn and improves revenue. Additionally, the suite works with multiple backend systems, matching data with multiple communications-centric customer journeys and proactively tailoring the experience with the right digital interactions, at the right time and often addressing issues before the end user even knows they exist.
AwareX will be exhibiting at Booth #19 at DTW, please click on the following link to schedule a meeting or interview with the AwareX team. For general information about AwareX, please visit awarex.com.