Dean brings a complementary mix of competitive analysis, market research and marketing and business development expertise to the JSA team. With over 10 years of telecom and healthcare industry experience, Dean leverages a diverse skill set and a client-centric philosophy to serve JSA clients and grow the company.
Prior to joining JSA, Dean served as Consultant for the Blue Cross Blue Shield Association, where he contributed to the company’s overall business strategy and direction by providing key competitor insights and analysis in an uncertain healthcare reform environment. Prior to working at the Association, Dean spent 10 years working with industry leading telecom research and consulting firm, New Paradigm Resources Group (NPRG), where he served as Director of Competitive Analysis. As Director at NPRG, Dean was responsible for guiding the research strategies and analyses produced by the Competitive Analysis team. Dean’s team provided real-time client specific competitive research and analysis, including pricing, product rollout, and market and carrier-specific data. Dean also served as client liaison and assisted in the development of new areas of research for the firm. Additionally, he has authored reports covering such areas as Telecom Sales and Retention strategies, UNE-P and pricing analysis.
Prior to joining New Paradigm Resources Group, Dean served as recruiter and admissions officer for Ball State University and Valparaiso University. He earned his Bachelor of Science in Journalism and Public Relations from Ball State University. Dean enjoys spending time with his wife and three children as well as playing guitar and hiking.