FirstLight Fiber, announced today (across our industry and at the 2016 INCOMPAS Show happening now) that White Mountain Oil & Propane, a family-owned and locally-operated energy retailer serving northern New Hampshire and western Maine, has selected FirstLight to provide Internet connectivity to its offices in North Conway and Lincoln, NH. What does this mean for White Mountain Oil & Propane? Significant improvement over the company’s prior Internet and VoIP service and much better support of its business operations.
“Last winter, our company faced several connectivity issues, which prompted us to begin the search for a new Internet provider,” stated Kirk Saunders, Vice President of White Mountain Oil & Propane. “With FirstLight’s Internet service our business operates much more efficiently. Due to the increased Internet speeds, our Accounting Department is now able to process credit cards in multiple quantities in just one to two hours, down from what used to take two-thirds of the day; and we are better able to put together training materials for our service technician training classes due to the increased download speeds. Like White Mountain Oil & Propane, FirstLight is a locally based company that has the technology, expertise, and great, responsive team, which is why switching to FirstLight was an easy decision. So far, our service experience with FirstLight has been flawless.”
FirstLight’s fiber-based, dedicated Internet service offers connection speeds up to 10 Gbps, backed by a combination of Tier 1 provider connections and numerous private peering connections throughout the Northeast.
“Being operationally efficient is vital for all companies – especially those in the service sector like White Mountain Oil & Propane,” commented Kurt Van Wagenen, President and CEO of FirstLight. “FirstLight is proud to support its business by providing our superior fiber-based Internet, affording the team peace of mind and the increased operational efficiencies they need to thrive and best serve their customers.”
Because of the outstanding service and support FirstLight has provided, White Mountain Oil & Propane is now considering procuring additional FirstLight services.