Big data analytics company Webtrends is relying on ViaWest to support the expansion of its global Software-as-a-Service (SaaS) operations. ViaWest is housing the Webtrends production workload in its Hillsboro, Oregon, data center complex, located just west of Portland.

Webtrends Logo“We handle billions of transactions a day,” said Bruce Kenny, Executive Vice President of Product at Webtrends, also a Portland-based company. “Reliability, availability and security are primary considerations for Webtrends and our customers. ViaWest provides world-class operations, including proactive compliance with SSAE 16/SOC 1, 2 and 3 and overall security.”

This factor, and ViaWest’s partnering model, was key in Webtrends’ decision to work with ViaWest. The Hillsboro data center complex features more than 50,000 square feet of usable space, the latest in energy-efficient systems and is the largest SSAE 16/SOC 1, ViaWest LogoSOC 2 and SOC 3-compliant facility in the state of Oregon. The facility also has 8.5 megawatts of backup power generation to ensure that Webtrends’ operations will not be affected, even in the unlikely event of a power loss.

“Webtrends is known for its success working with many of the world’s most well-known brands,” said Jim Linkous, Regional Vice President Sales and General Manager for ViaWest. “Webtrends’ requirements are at the highest levels of compliance and security with a 24/7 workload.”

SSAE 16, also called Statement on Standards for Attestation Engagements 16, is a regulation created by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA) for redefining and updating how service companies report on compliance controls. SSAE-certification is a highly sought-after requirement for brands that want to provide customers a well-understood format for control compliance reporting, underscoring the commitment to industry best practices and safeguarding information.

ViaWest is one of the largest privately-held cloud computing and managed services providers in North America, with 27 data centers across the country. To learn more about the company’s compliance portfolio, please visit