As part of the Telecom Exchange (TEX) East Opening Night Cocktail Reception held on June 24 at Battery Gardens in NYC, ATLANTIC-ACM joined JSA to present its 2014 Business Connectivity Best-In-Class Awards. The awards, delivered by ATLANTIC-ACM President Fedor Smith, were based on approximately 4,000 individual ratings of service providers by their enterprise customers for the forthcoming 2014 edition of ATLANTIC-ACM’s North American Business Connectivity Report Card.
ATLANTIC-ACM’s Report Card Series provides insight into service provider performance through customer evaluations in vital customer acquisition and retention areas, including network, products and key touch points.
We are happy to call out tw telecom, leading provider of Business Ethernet and networking solutions, and proud winner of seven of the prestigious industry awards that include recognition for: Large Service Provider Brand, Sales Reps, Provisioning, Network Performance, Customer Service, Voice Value, and Data Value. Accepting the award on behalf of tw telecom was Robert Bianco, Vice President and General Manager for tw telecom Manhattan and New Jersey.
Other award winners include Sprint for Large Service Provider Billing; FPL FiberNet for Midsized and Under Service Provider Brand, Network Performance, Billing and Data Value; Fibertech Networks for Midsized and Under Service Provider Sales Reps, Provisioning and Customer Service; and Cbeyond for Midsized and Under Service Provider Voice Value. For more information on the awards, go here.