UCaaS

Q Advisors: RingCentral Makes a Strategic Move and Avaya Gets a Lifeline

By |2019-10-09T18:03:46-05:00October 9th, 2019|Categories: business partnership, General|Tags: , , , |

Latest Issue of QSights Focuses on a Strategic Partnership Between the Two Companies QSights, published by Q Advisors, provides thought-leadership, independent opinions and data on topics of interest to the telecom, media and technology sectors. In a significant move for both parties, RingCentral (NYSE:RNG), the Belmont, CA based Enterprise Communication provider, and Avaya (NYSE:AVYA), one of [...]

Q Advisors: The Shift from UCaaS to ‘Integrated Enterprise Collaboration’

By |2019-09-18T17:55:19-05:00September 13th, 2019|Categories: business collaboration, cloud, Cloud Platform, Cloud service provider, enterprise, Enterprise-Class Cloud, hybrid cloud, Technology, technology trends, Telecom, telecom industry blog, telecom news blog, unified communications|Tags: , , , , , , , , |

Latest Edition of QSights Released, Focused on how “UCaaS” has evolved into “Integrated Enterprise Collaboration" QSights, published by Q Advisors, provides thought leadership, independent opinions and data on topics of interest to the telecom, media and technology sectors According to Hayley Hughes and Wes Faulkenberry, as featured in Q Advisors' September 12 edition of QSights, Unified [...]

netsapiens’ SNAPaccel Offering: Answering the Call for Managed IaaS

By |2019-09-11T18:10:08-05:00September 11th, 2019|Categories: General|Tags: , , , , , , , , |

It’s a banner week for netsapiens! Already, the B2B provider of unified communications (UCaaS) services celebrated 1 million users of its hallmark product SNAPsolution earlier this week. Now, it has announced the addition of SNAPaccel, its newest managed Infrastructure as a Service (IaaS) offering. With this new service, netsapiens is making it simpler and more affordable [...]

UCaaS Provider netsapiens Reaches 1 Million User Mark

By |2019-09-10T08:49:59-05:00September 9th, 2019|Categories: General|Tags: , , , , , , |

netsapiens, a B2B provider of unified communications (UCaaS) solutions to service providers, was founded with one goal in mind. It was a vision of creating an industry in which service providers would be able to join as a collective force, bringing value to end-users and enjoying full control over their growth models. Now, having reached 1 [...]

Q Advisors Establishes Amsterdam Presence to Meet Increasing Activity in European Cloud and Managed Services Sector

By |2019-08-27T12:16:12-05:00August 27th, 2019|Categories: General, Global Telecommunications, Telecom, Telecommunications|Tags: , , , , , , , , , |

Q Advisors, a global boutique investment bank serving public and private companies, PE firms, entrepreneurs and large multi-nationals in the telecom, media, and technology (TMT) sectors, will establish a European presence in Amsterdam to provide enhanced support to its existing and prospective global clients. Q Advisors founding partner, Michael Quinn, will manage the firm’s presence, which [...]

Peerless Network Now Offers Cloud PBX Services for Enterprises

By |2019-07-10T08:35:36-05:00July 10th, 2019|Categories: cloud, enterprise, telecom industry blog, telecom news, telecom news blog, Virtual PBX, voice|Tags: , , , , , , , , , , , |

More expansion news for Peerless Network! The company announced today it is now offering Cloud PBX services for enterprises to easily manage telephone numbers, services, routing, configuration and inventory over a cloud-based IP network via one system.  The Peerless Cloud PBX is a UCaaS model that affords simplicity for businesses operations of any size with zero-touch [...]

netsapiens CEO joins Cloud Communications Alliance Board of Directors

By |2019-07-08T19:20:14-05:00July 8th, 2019|Categories: call center solutions, CEO, cloud, Cloud service provider, General, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, Virtual PBX, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , |

Raising the profile of the cloud communications industry - that’s one aspiration propelling Anand Buch to push his company, netsapiens, to deliver award-winning unified communications solutions to service providers. It is also central to the mission of the Cloud Communications Alliance, a global non-profit peer organization comprised of industry leading companies focused on cloud communications services. [...]

netsapiens Ventures Further into EU Market

By |2019-06-26T11:34:05-05:00June 25th, 2019|Categories: cloud, cloud computing, Cloud service provider, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, Video Collaboration, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , , , , |

After a decade of double-digit growth, UCaaS provider concentrates on expanding its international presence in the EU and APAC regions As Day 2 of ITW 2019 unfolds, the netsapiens delegation, led by CEO Anand Buch, is eager to forge new partnerships with organizations who call the EU and APAC regions home. This morning, the B2B provider [...]

netsapiens Unveils New Call Center Analytics Tool, SNAPanalytics

By |2019-04-09T18:58:16-05:00April 9th, 2019|Categories: call center solutions, data, JSA Blog Submission, JSA Clients, Predictive Analysis, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, US Service Provider|Tags: , , , , , , , , , , , , , , , , |

No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners Conference [...]

netsapiens’ SNAPvantage Business Management Platform Now Compatible with ConnectWise Manage

By |2018-11-15T14:18:24-05:00November 15th, 2018|Categories: business collaboration, business expansion, business investment, business partnership, managed services, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications|Tags: , , , , , , , , , , , |

In today’s increasingly competitive market, managed service providers (MSPs) understand that becoming their own VoIP provider is an excellent opportunity for revenue and growth. However, many are stuck reselling voice services from third party providers, which can make it difficult to address end-user needs with agility. Fortunately, netsapiens’ core UCaaS offering, SNAPsolution, delivers voice and unified [...]

netsapiens Launches SNAPvantage: The First Complete B/OSS Automation Platform for Service Providers

By |2018-10-09T15:41:11-05:00October 9th, 2018|Categories: business investment, business strategy, channel partners, Internet Service Providers, managed services, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , |

For years, communications service providers (CSPs) have been navigating a maze of disconnected, expensive business support products that force them to spend time performing multiple entries and manual provisioning, all with the potential for human error. While some suppliers of unified communications software offer products with billing capacity, not one has fully unified a service provider’s [...]

Friendly Reminder from netsapiens – Section 179 Tax Deduction!

By |2018-01-03T09:18:26-05:00January 3rd, 2018|Categories: Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications|Tags: , , , , , , , , , , |

Here at netsapiens, we are all about helping our partners grow their businesses and be successful. While most of our efforts concentrate on providing service providers and enterprises with a comprehensive suite of unified communications (UC) services and feature-sets, we also think it is important to pass along helpful information when we can. Have you heard [...]

netsapiens’ SNAPbuilder Bringing Coveted Features to Customer Portal Toolkit

By |2017-10-30T15:48:28-05:00October 30th, 2017|Categories: call center solutions, CEO, cloud, cloud computing, Cloud Platform, Cloud service provider, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, Technology, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , , , , , , , |

From startups to the Fortune 1000, today’s companies increasingly rely on a managed service provider’s ability to integrate remote offices and virtual workers into an efficient and expertly-managed unified communications system. This year, the netsapiens team has worked hard to stand above the competition; in addition to rolling out a new, enhanced version of SNAPsolution, the [...]

netsapiens Partners with Telo to Offer New Caller ID UC Feature

By |2017-08-11T16:05:21-05:00August 11th, 2017|Categories: call center solutions, calling card, cloud, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, technology trends, Telecom, telecom industry blog, telecom news blog, Telecom News Now, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , |

netsapiens has announced a new partnership with Telo USA, Inc., providers of global carrier-grade CNAM (Caller ID Name) service through their OpenCNAM platform. As a result of this deal, netsapiens can now add enhanced Caller ID service to the many best-in-class features of its SNAPsolution software platform. This new strategic partnership exemplifies netsapiens’ resolve to meet [...]

Where in the World is netsapiens? Exploring Opportunities in Asian Markets

By |2017-08-01T18:03:54-05:00August 1st, 2017|Categories: call center solutions, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, technology trends, Telecom, telecom industry blog, telecom news blog, Telecom News Now, Tokyo, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , |

Happy summer everyone! It is good to be back home in La Jolla, California, enjoying the weather and quality time with the netsapiens team and my family. In mid-May I flew to Chicago to attend International Telecoms Week (ITW) 2017. Soon after, I boarded a flight to Singapore, embarking on a journey that included stops in [...]

netsapiens SNAPsolution Recognized for Exceptional Innovation

By |2017-07-21T13:02:01-05:00July 21st, 2017|Categories: awards, call center solutions, Hosted Voice, SaaS, technology trends, Telecom, telecom awards, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , |

netsapiens, a provider of unified communications (UC) services and feature-sets to service providers and large enterprises, announces today that TMC, a global, integrated media company, has awarded netsapiens’ SNAPsolution a 2017 Communications Solutions Products of the Year Award. SNAPsolution is powered by netsapiens’ custom-built unified communications software (UCaaS) platform. The SNAPsolution platform gives netsapiens' partners access [...]