telcos

Crosslake Fibre Announces New Subsea Cable System

By |2017-05-09T14:06:43-05:00May 9th, 2017|Categories: bandwidth, Bandwidth Infrastructure, Canada, Connectivity, dark fiber, fiber, fiber engineering, fiber network, fiber optics, Financial, General, international carrier, internet traffic, managed services, network provider, Submarine Cable Network, subsea cable, Telecom, Telecommunications|Tags: , , , , , , |

Dark fiber provider, Crosslake Fibre Inc. just announced their newest fiber project, a submarine cable build linking Toronto to Buffalo. The project is the first submarine cable system across Lake Ontario connecting through Toronto into the U.S. The network will land northwest of Lockport, NY, on the U.S. side and on the Canadian side will be [...]

Customer Still King for Telcos, Says Industry Leader

By |2011-04-18T09:27:48-05:00April 18th, 2011|Categories: Telco 2.0, Telecom, Telecommunications|Tags: , , , , , , , , |

Why telcos must learn from customer experience success stories in the banking and airline industries in order to succeed. International telecoms companies have been surprisingly resilient in the face of the global economic crisis. Nonetheless, operators must reshape their businesses and put the customer first in order to retain customer loyalty and brand trust, according to [...]