OSS

netsapiens’ SNAPvantage Business Management Platform Now Compatible with ConnectWise Manage

By |2018-11-15T14:18:24-05:00November 15th, 2018|Categories: business collaboration, business expansion, business investment, business partnership, managed services, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications|Tags: , , , , , , , , , , , |

In today’s increasingly competitive market, managed service providers (MSPs) understand that becoming their own VoIP provider is an excellent opportunity for revenue and growth. However, many are stuck reselling voice services from third party providers, which can make it difficult to address end-user needs with agility. Fortunately, netsapiens’ core UCaaS offering, SNAPsolution, delivers voice and unified [...]

Contact Telecom’s Xtreme Support

By |2011-09-13T08:03:43-05:00September 13th, 2011|Categories: cloud, cloud computing, Telecom, Telecommunications|Tags: , , , , , , , |

My wife has been a Girl Scout leader (Brownies actually – it’s like Girl Scouts only the girls have Kool-Aid mustaches) for two years now and what a commitment it has been. Frankly, I’m not sure she knew what she was getting into, nor did I. To do it right, has meant spending real time preparing, [...]

Billing Data Processing = Quality Customer Service! Yes, really!

By |2011-08-24T08:30:09-05:00August 24th, 2011|Categories: cloud, cloud computing, Software-as-a-Service, Telecommunications|Tags: , , , , , , , |

Chances are unless you live in California and speak Spanish, you haven’t heard of Blue Casa Telephone. But if you talk to any of their customers you’re likely to learn a few things. No. 1 – Blue Casa goes beyond simply providing telecommunications services and provides culturally relevant services that meet the unique needs of each [...]