NetSapiens

netsapiens CEO joins Cloud Communications Alliance Board of Directors

By |2019-07-08T19:20:14-04:00July 8th, 2019|Categories: call center solutions, CEO, cloud, Cloud service provider, General, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, Virtual PBX, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , |

Raising the profile of the cloud communications industry - that’s one aspiration propelling Anand Buch to push his company, netsapiens, to deliver award-winning unified communications solutions to service providers. It is also central to the mission of the Cloud Communications Alliance, a global non-profit peer organization comprised of industry leading companies focused on cloud communications services. [...]

netsapiens Ventures Further into EU Market

By |2019-06-26T11:34:05-04:00June 25th, 2019|Categories: cloud, cloud computing, Cloud service provider, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, Video Collaboration, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , , , , |

After a decade of double-digit growth, UCaaS provider concentrates on expanding its international presence in the EU and APAC regions As Day 2 of ITW 2019 unfolds, the netsapiens delegation, led by CEO Anand Buch, is eager to forge new partnerships with organizations who call the EU and APAC regions home. This morning, the B2B provider [...]

netsapiens Unveils New Call Center Analytics Tool, SNAPanalytics

By |2019-04-09T18:58:16-04:00April 9th, 2019|Categories: call center solutions, data, JSA Blog Submission, JSA Clients, Predictive Analysis, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, US Service Provider|Tags: , , , , , , , , , , , , , , , , |

No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners Conference [...]

netsapiens’ SNAPvantage Business Management Platform Now Compatible with ConnectWise Manage

By |2018-11-15T14:18:24-04:00November 15th, 2018|Categories: business collaboration, business expansion, business investment, business partnership, managed services, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications|Tags: , , , , , , , , , , , |

In today’s increasingly competitive market, managed service providers (MSPs) understand that becoming their own VoIP provider is an excellent opportunity for revenue and growth. However, many are stuck reselling voice services from third party providers, which can make it difficult to address end-user needs with agility. Fortunately, netsapiens’ core UCaaS offering, SNAPsolution, delivers voice and unified [...]

Friendly Reminder from netsapiens – Section 179 Tax Deduction!

By |2018-01-03T09:18:26-04:00January 3rd, 2018|Categories: Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications|Tags: , , , , , , , , , , |

Here at netsapiens, we are all about helping our partners grow their businesses and be successful. While most of our efforts concentrate on providing service providers and enterprises with a comprehensive suite of unified communications (UC) services and feature-sets, we also think it is important to pass along helpful information when we can. Have you heard [...]

netsapiens’ SNAPbuilder Bringing Coveted Features to Customer Portal Toolkit

By |2017-10-30T15:48:28-04:00October 30th, 2017|Categories: call center solutions, CEO, cloud, cloud computing, Cloud Platform, Cloud service provider, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, Technology, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , , , , , , , |

From startups to the Fortune 1000, today’s companies increasingly rely on a managed service provider’s ability to integrate remote offices and virtual workers into an efficient and expertly-managed unified communications system. This year, the netsapiens team has worked hard to stand above the competition; in addition to rolling out a new, enhanced version of SNAPsolution, the [...]

netsapiens Partners with Telo to Offer New Caller ID UC Feature

By |2017-08-11T16:05:21-04:00August 11th, 2017|Categories: call center solutions, calling card, cloud, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, technology trends, Telecom, telecom industry blog, telecom news blog, Telecom News Now, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , |

netsapiens has announced a new partnership with Telo USA, Inc., providers of global carrier-grade CNAM (Caller ID Name) service through their OpenCNAM platform. As a result of this deal, netsapiens can now add enhanced Caller ID service to the many best-in-class features of its SNAPsolution software platform. This new strategic partnership exemplifies netsapiens’ resolve to meet [...]

Where in the World is netsapiens? Exploring Opportunities in Asian Markets

By |2017-08-01T18:03:54-04:00August 1st, 2017|Categories: call center solutions, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, technology trends, Telecom, telecom industry blog, telecom news blog, Telecom News Now, Tokyo, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , |

Happy summer everyone! It is good to be back home in La Jolla, California, enjoying the weather and quality time with the netsapiens team and my family. In mid-May I flew to Chicago to attend International Telecoms Week (ITW) 2017. Soon after, I boarded a flight to Singapore, embarking on a journey that included stops in [...]

netsapiens SNAPsolution Recognized for Exceptional Innovation

By |2017-07-21T13:02:01-04:00July 21st, 2017|Categories: awards, call center solutions, Hosted Voice, SaaS, technology trends, Telecom, telecom awards, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , |

netsapiens, a provider of unified communications (UC) services and feature-sets to service providers and large enterprises, announces today that TMC, a global, integrated media company, has awarded netsapiens’ SNAPsolution a 2017 Communications Solutions Products of the Year Award. SNAPsolution is powered by netsapiens’ custom-built unified communications software (UCaaS) platform. The SNAPsolution platform gives netsapiens' partners access [...]

netsapiens to Have Big Impact, on Impact.

By |2017-07-13T10:44:04-04:00July 13th, 2017|Categories: Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications|Tags: , , , , , , , , , , , , , , , , |

netsapiens has fully integrated its UC Contact (Call) Center feature set into Impact Telecom’s cloud-based phone system. The new service offers seamless access to a suite of call center features and functionality via an intuitive web-based interface, including advanced call management, queue-based routing, queue callback, supervisor management and monitoring, contact history details, customizable supervisor dashboard, real-time and historical [...]

netsapiens Launches New UC Features at Telecom Exchange NY

By |2017-06-20T15:17:56-04:00June 20th, 2017|Categories: General, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications|Tags: , , , , , , , , , , , , , , |

netsapiens is bringing a little California to Telecom Exchange 2017 to be held in NYC this week. As a San Diego-based provider of unified communications (UC) services and feature-sets, netsapiens announced at TEX the launch of a series of cool, new features. The new updates include an enhanced portal security, PUSH support for SNAPmobile, auto-attendant improvements, video conference enhancements, E911 [...]

netsapiens Hitting the Road with New Look and ‘Unified Experience’ Message

By |2017-04-10T09:13:18-04:00April 10th, 2017|Categories: Application, Brand Marketing, business strategy, channel partners, Conferences, Global Telecommunications, Hosted Voice, ITW, managed services, SaaS, software, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, Virtual PBX, VoIP, VoIP service, VoIP service providers, website|Tags: , , , , , , , |

Rebrand reflects the company’s strong year-over-year growth, technology advancements and customer-centric philosophy netsapiens announced that it has rebranded and is taking its new look and ‘Unified Experience’ message to key industry events throughout the spring and fall. An important step in the company’s evolution, the rebrand includes a new website that features fluid user navigation and a refreshed [...]

It’s Going to Be a Little Bit of Country and a Whole Lot of Telecom at #FISPALIVE 2017

By |2017-02-10T15:29:25-04:00January 31st, 2017|Categories: Brand Marketing, c-level, community news, Conferences, Events, General, Jaymie Scotto Cutaia, JS&A News, JSA Clients, Speaking Panel, Telecom, telecom conference, telecom event, telecom networking event, telecom news, Telecommunications|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , |

FISPALIVE's "FISPA 2017 Hybrid Service Provider Conference" is only a few weeks away taking place in Nashville from February 15-17th. This is the must-attend trade show for serious executives and network operators who call competitive telecom their industry. You see all the vendors and new products in one place at one time. So, grab your cowboy boots [...]

OSN Selects NetSapiens’ VoIP Service Delivery Platform For Enterprise Solutions

By |2011-09-13T09:25:54-04:00September 13th, 2011|Categories: Telco 2.0, Telecom|Tags: , , , , , , , , , , , , , , |

One Source Networks (OSN) and NetSapiens are eager to announce their partnership to deliver scalable, and reliable next-generation VoIP applications to OSN’s enterprise customers. The equally successful relationship allows OSN to create additional value for their customers and offer a package with generation networking, international capabilities and full mobility. NetSapiens’ can now expand its service across [...]