Ken Adams

netsapiens SNAPsolution Recognized for Exceptional Innovation

By |2017-07-21T13:02:01-05:00July 21st, 2017|Categories: awards, call center solutions, Hosted Voice, SaaS, technology trends, Telecom, telecom awards, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , |

netsapiens, a provider of unified communications (UC) services and feature-sets to service providers and large enterprises, announces today that TMC, a global, integrated media company, has awarded netsapiens’ SNAPsolution a 2017 Communications Solutions Products of the Year Award. SNAPsolution is powered by netsapiens’ custom-built unified communications software (UCaaS) platform. The SNAPsolution platform gives netsapiens' partners access [...]

netsapiens to Have Big Impact, on Impact.

By |2017-07-13T10:44:04-05:00July 13th, 2017|Categories: Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications|Tags: , , , , , , , , , , , , , , , , |

netsapiens has fully integrated its UC Contact (Call) Center feature set into Impact Telecom’s cloud-based phone system. The new service offers seamless access to a suite of call center features and functionality via an intuitive web-based interface, including advanced call management, queue-based routing, queue callback, supervisor management and monitoring, contact history details, customizable supervisor dashboard, real-time and historical [...]

netsapiens Hitting the Road with New Look and ‘Unified Experience’ Message

By |2017-04-10T09:13:18-05:00April 10th, 2017|Categories: Application, Brand Marketing, business strategy, channel partners, Conferences, Global Telecommunications, Hosted Voice, ITW, managed services, SaaS, software, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, Virtual PBX, VoIP, VoIP service, VoIP service providers, website|Tags: , , , , , , , |

Rebrand reflects the company’s strong year-over-year growth, technology advancements and customer-centric philosophy netsapiens announced that it has rebranded and is taking its new look and ‘Unified Experience’ message to key industry events throughout the spring and fall. An important step in the company’s evolution, the rebrand includes a new website that features fluid user navigation and a refreshed [...]