contact centers

netsapiens’ SNAPbuilder Bringing Coveted Features to Customer Portal Toolkit

From startups to the Fortune 1000, today’s companies increasingly rely on a managed service provider’s ability to integrate remote offices and virtual workers into an efficient and expertly-managed unified communications system. This year, the netsapiens team has worked hard to stand above the competition; in addition to rolling out a new, enhanced version of SNAPsolution,

netsapiens Partners with Telo to Offer New Caller ID UC Feature

netsapiens has announced a new partnership with Telo USA, Inc., providers of global carrier-grade CNAM (Caller ID Name) service through their OpenCNAM platform. As a result of this deal, netsapiens can now add enhanced Caller ID service to the many best-in-class features of its SNAPsolution software platform. This new strategic partnership exemplifies netsapiens’ resolve to

Where in the World is netsapiens? Exploring Opportunities in Asian Markets

Happy summer everyone! It is good to be back home in La Jolla, California, enjoying the weather and quality time with the netsapiens team and my family. In mid-May I flew to Chicago to attend International Telecoms Week (ITW) 2017. Soon after, I boarded a flight to Singapore, embarking on a journey that included stops

netsapiens Launches New UC Features at Telecom Exchange NY

netsapiens is bringing a little California to Telecom Exchange 2017 to be held in NYC this week. As a San Diego-based provider of unified communications (UC) services and feature-sets, netsapiens announced at TEX the launch of a series of cool, new features. The new updates include an enhanced portal security, PUSH support for SNAPmobile, auto-attendant improvements, video conference enhancements,

jaymie scotto associates
Jaymie Scotto & Associates (JSA) is the preeminent agency for Data Center and Telecom PR, Marketing and Event Planning.
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