cloud communications

netsapiens Unveils New Call Center Analytics Tool, SNAPanalytics

By |2019-04-09T18:58:16-04:00April 9th, 2019|Categories: call center solutions, data, JSA Blog Submission, JSA Clients, Predictive Analysis, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, US Service Provider|Tags: , , , , , , , , , , , , , , , , |

No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners Conference [...]

Cloud & Unified Communications Pioneers Alteva to Sponsor PTW2013

By |2013-04-18T09:03:52-04:00April 18th, 2013|Categories: Broadband, cloud, Global Telecommunications, Software-as-a-Service, Telecom, Telecommunications, unified communications, VARs, voice, VoIP, VoIP service, VoIP service providers, Wholesale Telecom|Tags: , , , , , , , , , , |

Alteva (previously referred to as WVT Communications Group) (NYSE MKT: ALTV), the parent company of leading cloud communications pioneers, announces today that it is a proud sponsor of Philly Tech Week (PTW2013), April 20-27, Philadelphia PA. PTW2013 is a week-long celebration of technology and innovation in Philadelphia. The annual week of events is intended to grow the impact [...]

Alteva Forms Alliance with Scantek Infomanagement Solutions

By |2013-03-21T15:16:48-04:00March 21st, 2013|Categories: business partnership, cloud, office solutions, partnerships, Telecom, Telecommunications, unified communications|Tags: , , , , , , , |

Alteva (previously referred to as WVT Communications Group) (NYSE MKT: ALTV), the parent company of leading cloud communications pioneers, announced today that it has entered into an alliance with Scantek Infomanagement Solutions, a leader in electronic document management.  The partnership leverages complementary solutions that both companies provide to the competitive B2B market. Alteva's wide-ranging cloud-based UC services, combined [...]

SmartCEO Bestows 2013 Executive Management Award to Alteva CFO

By |2013-03-12T14:33:12-04:00March 12th, 2013|Categories: awards, c-level, cloud computing, Tech Awards, Telecom, unified communications|Tags: , , , , , , , , , |

Brian Callahan is among 30 top executives in Philadelphia to be recognized in SmartCEO’s Executive Management Awards program March 14th, 2013 Congratulations are in store for Alteva’s Chief Financial Officer, Brian Callahan. Callahan has been named an Executive Management Award winner for 2013, by SmartCEO.  The Executive Management Awards program recognizes the achievements of Greater Philadelphia’s [...]