cloud communications

Q Advisors: RingCentral Makes a Strategic Move and Avaya Gets a Lifeline

By |2019-10-09T18:03:46-05:00October 9th, 2019|Categories: business partnership, General|Tags: , , , |

Latest Issue of QSights Focuses on a Strategic Partnership Between the Two Companies QSights, published by Q Advisors, provides thought-leadership, independent opinions and data on topics of interest to the telecom, media and technology sectors. In a significant move for both parties, RingCentral (NYSE:RNG), the Belmont, CA based Enterprise Communication provider, and Avaya (NYSE:AVYA), one of [...]

Q Advisors: The Shift from UCaaS to ‘Integrated Enterprise Collaboration’

By |2019-09-18T17:55:19-05:00September 13th, 2019|Categories: business collaboration, cloud, Cloud Platform, Cloud service provider, enterprise, Enterprise-Class Cloud, hybrid cloud, Technology, technology trends, Telecom, telecom industry blog, telecom news blog, unified communications|Tags: , , , , , , , , |

Latest Edition of QSights Released, Focused on how “UCaaS” has evolved into “Integrated Enterprise Collaboration" QSights, published by Q Advisors, provides thought leadership, independent opinions and data on topics of interest to the telecom, media and technology sectors According to Hayley Hughes and Wes Faulkenberry, as featured in Q Advisors' September 12 edition of QSights, Unified [...]

netsapiens CEO joins Cloud Communications Alliance Board of Directors

By |2019-07-08T19:20:14-05:00July 8th, 2019|Categories: call center solutions, CEO, cloud, Cloud service provider, General, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, Virtual PBX, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , |

Raising the profile of the cloud communications industry - that’s one aspiration propelling Anand Buch to push his company, netsapiens, to deliver award-winning unified communications solutions to service providers. It is also central to the mission of the Cloud Communications Alliance, a global non-profit peer organization comprised of industry leading companies focused on cloud communications services. [...]

netsapiens Unveils New Call Center Analytics Tool, SNAPanalytics

By |2019-04-09T18:58:16-05:00April 9th, 2019|Categories: call center solutions, data, JSA Blog Submission, JSA Clients, Predictive Analysis, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, US Service Provider|Tags: , , , , , , , , , , , , , , , , |

No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners Conference [...]

Cloud & Unified Communications Pioneers Alteva to Sponsor PTW2013

By |2013-04-18T09:03:52-05:00April 18th, 2013|Categories: Broadband, cloud, Global Telecommunications, Software-as-a-Service, Telecom, Telecommunications, unified communications, VARs, voice, VoIP, VoIP service, VoIP service providers, Wholesale Telecom|Tags: , , , , , , , , , , |

Alteva (previously referred to as WVT Communications Group) (NYSE MKT: ALTV), the parent company of leading cloud communications pioneers, announces today that it is a proud sponsor of Philly Tech Week (PTW2013), April 20-27, Philadelphia PA. PTW2013 is a week-long celebration of technology and innovation in Philadelphia. The annual week of events is intended to grow the impact [...]

Alteva Forms Alliance with Scantek Infomanagement Solutions

By |2013-03-21T15:16:48-05:00March 21st, 2013|Categories: business partnership, cloud, office solutions, partnerships, Telecom, Telecommunications, unified communications|Tags: , , , , , , , |

Alteva (previously referred to as WVT Communications Group) (NYSE MKT: ALTV), the parent company of leading cloud communications pioneers, announced today that it has entered into an alliance with Scantek Infomanagement Solutions, a leader in electronic document management.  The partnership leverages complementary solutions that both companies provide to the competitive B2B market. Alteva's wide-ranging cloud-based UC services, combined [...]

SmartCEO Bestows 2013 Executive Management Award to Alteva CFO

By |2013-03-12T14:33:12-05:00March 12th, 2013|Categories: awards, c-level, cloud computing, Tech Awards, Telecom, unified communications|Tags: , , , , , , , , , |

Brian Callahan is among 30 top executives in Philadelphia to be recognized in SmartCEO’s Executive Management Awards program March 14th, 2013 Congratulations are in store for Alteva’s Chief Financial Officer, Brian Callahan. Callahan has been named an Executive Management Award winner for 2013, by SmartCEO.  The Executive Management Awards program recognizes the achievements of Greater Philadelphia’s [...]