analytics

Google Recognizes Maven Wave with SECOND Consecutive Services Partner of the Year Award

By |2019-04-10T12:32:38-04:00April 10th, 2019|Categories: awards, Consulting, General, Google, Google Cloud, Tech Awards, Technology|Tags: , , , |

Google Cloud Awards Consulting & Technology Firm with Title at Google Cloud Next ‘19 Maven Wave has been named the 2018 Google Cloud North America Services Partner of the Year, making it the only Google Cloud Partner to have earned that title two years in a row. Presented during the Partner Summit at Google Cloud Next [...]

netsapiens Unveils New Call Center Analytics Tool, SNAPanalytics

By |2019-04-09T18:58:16-04:00April 9th, 2019|Categories: call center solutions, data, JSA Blog Submission, JSA Clients, Predictive Analysis, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, US Service Provider|Tags: , , , , , , , , , , , , , , , , |

No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners Conference [...]

Maven Wave Earns Eight Google Cloud Partner Specializations

By |2019-03-08T11:14:59-04:00March 8th, 2019|Categories: awards, Consulting, Google, Google Cloud, Technology, technology trends|Tags: , , , |

Maven Wave’s been busy over the past three months, earning five new Google Cloud Partner Specializations! That brings the grand total to eight specializations for the Chicago-based consulting and technology firm - more specializations than any other Google Cloud Partner globally. Here are all eight: Application Development Cloud Migration Data Analytics Enterprise Collaboration Infrastructure Location-Based Services [...]

Maven Wave Simplifies Data Automation Process, Enabling Concise and Targeted Marketing

By |2018-07-19T14:44:59-04:00July 19th, 2018|Categories: Google Cloud, Machine Learning, technology trends, telecom news blog, Telecommunications|Tags: , , , , , , , , , , , , , , , |

Ahead of the company’s participation at Google Cloud Next ’18 next week in San Francisco, Maven Wave announces its new solution that harnesses Google’s sophisticated analytics and cloud services, allowing customers to optimize and automate their digital marketing strategies. In the connected world we live in, data is king, and that is why Maven Wave’s three-pronged [...]

We’ve Got What You Need! JSA Expands Reporting and Analyses Tool Offerings

By |2016-05-05T12:22:12-04:00May 5th, 2016|Categories: analysts, best practices, General, jsa blog, JSA Clients, managed services, Research, research and development, Search Engine Optimization, SEO, software, Technology, Telecom, website|Tags: , , |

Key Enhancement Tools Every Successful Business Needs   Each year JSA assesses its strategies, continuously setting a new bar for ‘JSA Best Practices,’ and this year holds no exception. We are excited to announce that we have added new media reporting and website analyses tools to our array of public relations and marketing services. What do these [...]

Teleco.IO Launches Comprehensive API, Redefining Telecom Asset Management

By |2014-12-18T08:07:29-04:00December 18th, 2014|Categories: carrier, Communications Management, Company Launch, Connectivity, customer service solutions, Expense Management, interconnection, Network, office solutions, software, Technology, technology trends, Telecom|Tags: , , , , , , , , , , , , |

If you’ve ever looked into procuring and integrating carrier networks across a management system, you know the amount of time and cost associated with doing so. After experiencing this first-hand, Teleco.IO executives saw an opportunity for improvement, and this is how Teleco.IO API was born. Teleco.IO, software developers for the telecom industry, launches its fully integrated [...]