For years, communications service providers (CSPs) have been navigating a maze of disconnected, expensive business support products that force them to spend time performing multiple entries and manual provisioning, all with the potential for human error. While some suppliers of unified communications software offer products with billing capacity, not one has fully unified a service provider’s sales cycle from prospecting to provisioning and billing – that is, until now.

Today, at Channel Partners Evolution, netsapiens announced the release of SNAPvantage, a ground-breaking cloud-based OSS/BSS solution designed to help CSPs boost their businesses, reduce errors, streamline their internal operations, minimize operating costs and significantly enhance their responsiveness to customer requests.

Basically, netsapiens’ SNAPvantage B/OSS platform automates almost all a service provider’s operations and customer service processes. The business management system covers everything including generating quotes, user provisioning, full lifecycle order tracking, customized billing with proper taxation and even the calculation of commission. As a result, the company is confident that SNAPvantage will be a true industry game-changer that will help all flavors of CSPs focus on new revenue-generating activities while automating the rest.

“Our team is always looking to deliver innovative cloud-based solutions that can meet the needs of the CSP industry, now and into the future. Over the past few years, our partners have been telling us that they need an automated OSS/BSS platform to let them focus on generating revenues, and thus SNAPvantage was born.” – Anand Buch, CEO of netsapiens

“We eagerly awaited the development of the SNAPvantage product in order to streamline our older, manual sales, customer service and billing processes. After implementing the final product, we were able to eliminate the high costs of maintaining our old patchwork of diverse business support products. In our opinion, SNAPvantage is the ultimate software tool for MSPs, internet service providers (ISPs) and hosted voice providers.” – Carlos Lahrssen, CEO of Nexogy

To learn more about SNAPvantage, please visit the company’s website at