New Hampshire-Based Ophthalmology Office Selects FirstLight’s Internet and Voice Services to Improve Communications Reliability and Enable Real-Time Information Access for Patients
Eyesight Ophthalmic Services, southern New Hampshire’s leading provider of eye care for both adults and children, has selected FirstLight to provide advanced communication services for its three medical offices in Exeter, Portsmouth and Somersworth.
Eyesight Ophthalmic Services operates via a cloud-based medical records and imaging system, requiring its information to be kept secure and transmitted quickly in order to provide its doctors and providers with real-time information needed to treat its patients. Additionally, the medical provider has a large call center that answers calls for all three office locations, making it critical for the phone lines to be constantly available and operating without difficulty.
“Everyone touts service reliability, but through the years and in working with other Internet and data companies, we found that’s not always the case. We needed to find a company that would deliver on their promises, and we were quite pleased when we discovered FirstLight,” commented Eyesight’s Marketing team. “Since working with FirstLight, even in the severe weather we faced over the past year, we never lost our Internet or our phone lines, and any issues or questions we may have had were addressed immediately so as not to disrupt our operations. That’s something we couldn’t say about any other provider we’ve worked with in the past. We are pleased to say that since working with FirstLight, we have experienced superior service and customer support.”
“We understand how critical it is for healthcare organizations like Eyesight Ophthalmic Services to experience reliable services with high uptime and to have sufficient bandwidth to fully leverage the mission critical applications that are needed to support their patients,” commented Kurt Van Wagenen, President and CEO of FirstLight. “We are honored to provide our high speed Internet and voice solutions to Eyesight and continue to deliver on our promise of providing the outstanding, locally-based service that allows their office operations to run smoothly and efficiently.”
Read the release at https://www.firstlight.net/eyesight-ophthalmic-services-opts-for-firstlight/.