US Service Provider

netsapiens Unveils New Call Center Analytics Tool, SNAPanalytics

No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners

Peak Redefines itself as Faction

Peak has changed their company name to Faction as part of its corporate rebrand. Faction is an enterprise-class Infrastructure-as-a-Service (IaaS) cloud service provider offering private, public, and hybrid cloud solutions designed the way customers want it - with deep access, broad customization capabilities and patented layer 2 private pathways to the Faction cloud. Faction launches

United Fiber & Data Welcomes Tribolet, Mass and Gaspari to the Team

United Fiber & Data (UFD) today welcomes three new members to its leadership team. Joining UFD’s Chief Operating Officer Chris Lodge is former Vonage president Michael Tribolet as Acting Chief Executive Officer, Brian Mass as Acting CFO and Charles Gaspari, Esq. as business development advisor. The three executives are immediately transitioning into their roles and

Provident Bank Chooses Lightower for 30+ Site Custom Ethernet Network

Provident Bank of Montebello, New York, has selected Lightower to provide a customized Ethernet network to support the bank’s competitive strategy of delivering superior performance through technology. Operating within a highly competitive business environment, Provident Bank operates more than 30 branches across New York’s Hudson Valley region. Provident’s information technology (IT) group manages an ever-increasing

Who is GlobeCall?

The company GlobeCall has been a licensed operator in Brazil since 1996.  Their long operational history has enabled them to build great relationships throughout the local market.  As the landscape of the industry changes their core value of engineering expertise and customer support has always remained strong.  GlobeCall began as a voice and data company

jaymie scotto associates
Jaymie Scotto & Associates (JSA) is the preeminent agency for Data Center and Telecom PR, Marketing and Event Planning.
P.O Box 20 Middlebrook, VA 24459 Email: [email protected] Phone: 1.866-695-3629 Contact JSA

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