Latest Edition of QSights Released, Focused on how “UCaaS” has evolved into “Integrated Enterprise Collaboration" QSights, published by Q Advisors, provides thought leadership, independent opinions and data on topics of interest to the telecom, media and technology sectors According to Hayley Hughes and Wes Faulkenberry, as featured in Q Advisors' September 12 edition of QSights, Unified [...]
Raising the profile of the cloud communications industry - that’s one aspiration propelling Anand Buch to push his company, netsapiens, to deliver award-winning unified communications solutions to service providers. It is also central to the mission of the Cloud Communications Alliance, a global non-profit peer organization comprised of industry leading companies focused on cloud communications services. [...]
After a decade of double-digit growth, UCaaS provider concentrates on expanding its international presence in the EU and APAC regions As Day 2 of ITW 2019 unfolds, the netsapiens delegation, led by CEO Anand Buch, is eager to forge new partnerships with organizations who call the EU and APAC regions home. This morning, the B2B provider [...]
CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, has selected Colo Atl for colocation and interconnection services, as announced at Telecom Exchange (TEX) NYC yesterday morning. Delivering the world’s most advanced unified communications solutions and collaboration services, CallTower sought to expand within the Atlanta region, ultimately selecting Colo Atl as its [...]
No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners Conference [...]
In today’s increasingly competitive market, managed service providers (MSPs) understand that becoming their own VoIP provider is an excellent opportunity for revenue and growth. However, many are stuck reselling voice services from third party providers, which can make it difficult to address end-user needs with agility. Fortunately, netsapiens’ core UCaaS offering, SNAPsolution, delivers voice and unified [...]
For years, communications service providers (CSPs) have been navigating a maze of disconnected, expensive business support products that force them to spend time performing multiple entries and manual provisioning, all with the potential for human error. While some suppliers of unified communications software offer products with billing capacity, not one has fully unified a service provider’s [...]
At PTC'18 Brightlink IP's Joe White Discusses Global Expansions and Platform Updates Jaymie had the pleasure of speaking to, for the first time on JSA TV, Brightlink IP CTO Joe White at PTC'18. In the video, Joe provides an overview of Brightlink's impressive services, including its new Liveview® platform, as well as the latest on company [...]
From startups to the Fortune 1000, today’s companies increasingly rely on a managed service provider’s ability to integrate remote offices and virtual workers into an efficient and expertly-managed unified communications system. This year, the netsapiens team has worked hard to stand above the competition; in addition to rolling out a new, enhanced version of SNAPsolution, the [...]
The partnership between Pinnaca, a leading provider of managed video conferencing, telepresence and visual collaborations services, and Qumu, an enterprise video platform provider, offers customers the opportunity to expand existing video conferencing applications into a comprehensive enterprise-wide video creation, management and distribution solution. “Partnering with Qumu increases our value proposition to our global customer base, as [...]
netsapiens has announced a new partnership with Telo USA, Inc., providers of global carrier-grade CNAM (Caller ID Name) service through their OpenCNAM platform. As a result of this deal, netsapiens can now add enhanced Caller ID service to the many best-in-class features of its SNAPsolution software platform. This new strategic partnership exemplifies netsapiens’ resolve to meet [...]
Happy summer everyone! It is good to be back home in La Jolla, California, enjoying the weather and quality time with the netsapiens team and my family. In mid-May I flew to Chicago to attend International Telecoms Week (ITW) 2017. Soon after, I boarded a flight to Singapore, embarking on a journey that included stops in [...]
netsapiens, a provider of unified communications (UC) services and feature-sets to service providers and large enterprises, announces today that TMC, a global, integrated media company, has awarded netsapiens’ SNAPsolution a 2017 Communications Solutions Products of the Year Award. SNAPsolution is powered by netsapiens’ custom-built unified communications software (UCaaS) platform. The SNAPsolution platform gives netsapiens' partners access [...]
Rebrand reflects the company’s strong year-over-year growth, technology advancements and customer-centric philosophy netsapiens announced that it has rebranded and is taking its new look and ‘Unified Experience’ message to key industry events throughout the spring and fall. An important step in the company’s evolution, the rebrand includes a new website that features fluid user navigation and a refreshed [...]
Skype for Business has exploded onto the scene since being introduced to the market. More and more, enterprises are learning that they need a tool that provides full visibility into this solution. Enter Avotus. The leading provider of Intelligent Communications Management (ICM) solutions, announced today that its award-winning Enhanced Usage Reporting (EUR) for Unified Communications (UC) [...]
The fine folks at Avotus are taking Vegas by storm this week. Beginning today at Cisco Live, Cisco’s annual IT and communications conference, Avotus is announcing and discussing its superior level of visibility and reporting for Unified Communications (UC) applications - namely, Enhanced Usage Reporting for UC (EUR UC). This solution allows communication managers and CIOs to [...]
