unified communications

netsapiens CEO joins Cloud Communications Alliance Board of Directors

By |2019-07-08T19:20:14-04:00July 8th, 2019|Categories: call center solutions, CEO, cloud, Cloud service provider, General, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, Virtual PBX, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , |

Raising the profile of the cloud communications industry - that’s one aspiration propelling Anand Buch to push his company, netsapiens, to deliver award-winning unified communications solutions to service providers. It is also central to the mission of the Cloud Communications Alliance, a global non-profit peer organization comprised of industry leading companies focused on cloud communications services. [...]

netsapiens Ventures Further into EU Market

By |2019-06-26T11:34:05-04:00June 25th, 2019|Categories: cloud, cloud computing, Cloud service provider, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, Video Collaboration, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , , , , |

After a decade of double-digit growth, UCaaS provider concentrates on expanding its international presence in the EU and APAC regions As Day 2 of ITW 2019 unfolds, the netsapiens delegation, led by CEO Anand Buch, is eager to forge new partnerships with organizations who call the EU and APAC regions home. This morning, the B2B provider [...]

Colo Atl Selected by CallTower for Having ‘Best Colocation Service’ in Atlanta

By |2019-05-16T12:52:59-04:00May 16th, 2019|Categories: carrier-neutral, cloud, cloud computing, Cloud Platform, colocation, customer win, Data Center, Telecom, Telecom Exchange, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications|Tags: , , , , , |

CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, has selected Colo Atl for colocation and interconnection services, as announced at Telecom Exchange (TEX) NYC yesterday morning. Delivering the world’s most advanced unified communications solutions and collaboration services, CallTower sought to expand within the Atlanta region, ultimately selecting Colo Atl as its [...]

netsapiens Unveils New Call Center Analytics Tool, SNAPanalytics

By |2019-04-09T18:58:16-04:00April 9th, 2019|Categories: call center solutions, data, JSA Blog Submission, JSA Clients, Predictive Analysis, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, US Service Provider|Tags: , , , , , , , , , , , , , , , , |

No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners Conference [...]

netsapiens’ SNAPvantage Business Management Platform Now Compatible with ConnectWise Manage

By |2018-11-15T14:18:24-04:00November 15th, 2018|Categories: business collaboration, business expansion, business investment, business partnership, managed services, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications|Tags: , , , , , , , , , , , |

In today’s increasingly competitive market, managed service providers (MSPs) understand that becoming their own VoIP provider is an excellent opportunity for revenue and growth. However, many are stuck reselling voice services from third party providers, which can make it difficult to address end-user needs with agility. Fortunately, netsapiens’ core UCaaS offering, SNAPsolution, delivers voice and unified [...]

netsapiens Launches SNAPvantage: The First Complete B/OSS Automation Platform for Service Providers

By |2018-10-09T15:41:11-04:00October 9th, 2018|Categories: business investment, business strategy, channel partners, Internet Service Providers, managed services, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , |

For years, communications service providers (CSPs) have been navigating a maze of disconnected, expensive business support products that force them to spend time performing multiple entries and manual provisioning, all with the potential for human error. While some suppliers of unified communications software offer products with billing capacity, not one has fully unified a service provider’s [...]

Brightlink CTO Talks to JSA TV

By |2018-02-14T12:12:28-04:00February 14th, 2018|Categories: cloud, Cloud Platform, global expansion, hosting, Instant Messaging, IP Solutions, JSA TV, Network, SIP, Telecom, telecom event, telecom industry blog, telecom industry vlog, telecom interview, telecom news blog, Telecom News Now, Telecommunications, unified communications, voice|Tags: , , , , , , |

At PTC'18 Brightlink IP's Joe White Discusses Global Expansions and Platform Updates Jaymie had the pleasure of speaking to, for the first time on JSA TV, Brightlink IP CTO Joe White at PTC'18. In the video, Joe provides an overview of Brightlink's impressive services, including its new Liveview® platform, as well as the latest on company [...]

netsapiens’ SNAPbuilder Bringing Coveted Features to Customer Portal Toolkit

By |2017-10-30T15:48:28-04:00October 30th, 2017|Categories: call center solutions, CEO, cloud, cloud computing, Cloud Platform, Cloud service provider, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, Technology, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , , , , , , , |

From startups to the Fortune 1000, today’s companies increasingly rely on a managed service provider’s ability to integrate remote offices and virtual workers into an efficient and expertly-managed unified communications system. This year, the netsapiens team has worked hard to stand above the competition; in addition to rolling out a new, enhanced version of SNAPsolution, the [...]

Pinnaca has announced a new partnership with enterprise video leader Qumu to accelerate digital transformation strategies and enhance engagement

By |2017-10-12T15:17:17-04:00October 12th, 2017|Categories: Pinnaca, unified communications, Video Collaboration, Video Conferencing, Visual collaboration|Tags: , , , , , , , , |

The partnership between Pinnaca, a leading provider of managed video conferencing, telepresence and visual collaborations services, and Qumu, an enterprise video platform provider, offers customers the opportunity to expand existing video conferencing applications into a comprehensive enterprise-wide video creation, management and distribution solution. “Partnering with Qumu increases our value proposition to our global customer base, as [...]

netsapiens Partners with Telo to Offer New Caller ID UC Feature

By |2017-08-11T16:05:21-04:00August 11th, 2017|Categories: call center solutions, calling card, cloud, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, technology trends, Telecom, telecom industry blog, telecom news blog, Telecom News Now, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , |

netsapiens has announced a new partnership with Telo USA, Inc., providers of global carrier-grade CNAM (Caller ID Name) service through their OpenCNAM platform. As a result of this deal, netsapiens can now add enhanced Caller ID service to the many best-in-class features of its SNAPsolution software platform. This new strategic partnership exemplifies netsapiens’ resolve to meet [...]

Where in the World is netsapiens? Exploring Opportunities in Asian Markets

By |2017-08-01T18:03:54-04:00August 1st, 2017|Categories: call center solutions, General, Hosted Voice, jsa blog, JSA Blog Submission, SaaS, technology trends, Telecom, telecom industry blog, telecom news blog, Telecom News Now, Tokyo, unified communications, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , |

Happy summer everyone! It is good to be back home in La Jolla, California, enjoying the weather and quality time with the netsapiens team and my family. In mid-May I flew to Chicago to attend International Telecoms Week (ITW) 2017. Soon after, I boarded a flight to Singapore, embarking on a journey that included stops in [...]

netsapiens SNAPsolution Recognized for Exceptional Innovation

By |2017-07-21T13:02:01-04:00July 21st, 2017|Categories: awards, call center solutions, Hosted Voice, SaaS, technology trends, Telecom, telecom awards, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , |

netsapiens, a provider of unified communications (UC) services and feature-sets to service providers and large enterprises, announces today that TMC, a global, integrated media company, has awarded netsapiens’ SNAPsolution a 2017 Communications Solutions Products of the Year Award. SNAPsolution is powered by netsapiens’ custom-built unified communications software (UCaaS) platform. The SNAPsolution platform gives netsapiens' partners access [...]

netsapiens Hitting the Road with New Look and ‘Unified Experience’ Message

By |2017-04-10T09:13:18-04:00April 10th, 2017|Categories: Application, Brand Marketing, business strategy, channel partners, Conferences, Global Telecommunications, Hosted Voice, ITW, managed services, SaaS, software, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecommunications, unified communications, Virtual PBX, VoIP, VoIP service, VoIP service providers, website|Tags: , , , , , , , |

Rebrand reflects the company’s strong year-over-year growth, technology advancements and customer-centric philosophy netsapiens announced that it has rebranded and is taking its new look and ‘Unified Experience’ message to key industry events throughout the spring and fall. An important step in the company’s evolution, the rebrand includes a new website that features fluid user navigation and a refreshed [...]

Avotus Announces Enhanced Usage Reporting for Unified Communications Now Compatible with Skype for Business

By |2016-09-15T13:30:39-04:00September 15th, 2016|Categories: Avotus, Avotus Corporation, business investment, business partnership, business strategy, enterprise, IT, James Martino, unified communications, VoIP|Tags: , , , , , , , , , |

Skype for Business has exploded onto the scene since being introduced to the market. More and more, enterprises are learning that they need a tool that provides full visibility into this solution. Enter Avotus. The leading provider of Intelligent Communications Management (ICM) solutions, announced today that its award-winning Enhanced Usage Reporting (EUR) for Unified Communications (UC) [...]

Come See Avotus at Cisco Live!

By |2016-07-11T17:58:41-04:00July 11th, 2016|Categories: Avotus, Avotus Corporation, business collaboration, business continuity, business partnership, business strategy, Events, Instant Messaging, IT, James Martino, JSA Clients, Technology, unified communications, Video, voice, wireless|Tags: , , , , , , , , , , , |

The fine folks at Avotus are taking Vegas by storm this week. Beginning today at Cisco Live, Cisco’s annual IT and communications conference, Avotus is announcing and discussing its superior level of visibility and reporting for Unified Communications (UC) applications - namely, Enhanced Usage Reporting for UC (EUR UC). This solution allows communication managers and CIOs to [...]

Avotus to Attend / Present at ITEXPO East January 25-28 in Fort Lauderdale

By |2016-01-22T09:09:44-04:00January 22nd, 2016|Categories: Avotus, Big Data analytics, Big Data connectivity, business collaboration, business continuity, BYOD, cloud, Expense Management, fraud management, James Martino, legal, mobility, Network, Network Solutions, Security, Spreaker, Technology, technology trends, Telecom, telecom conference, telecom event, telecom industry blog, telecom networking event, telecom news, telecom news blog, Telecommunications, unified communications, VoIP, VoIP service providers, white papers|Tags: , , , , , , , , , , |

Avotus CEO James Martino to give presentation on risks of UC deployment during event  Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, announces its attendance at ITEXPO, January 25-28, 2016, in Fort Lauderdale, Fla., at the Greater Fort Lauderdale/Broward County Convention Center. Avotus CEO James Martino will speak at the event, giving a presentation [...]