Predictive Analysis

SCALABLE Networks: Benefits of Real Time Network Simulation

By |2019-05-01T16:20:09-04:00May 1st, 2019|Categories: digital twins, Network Simulation, Predictive Analysis, SCALABLE Networks|Tags: , , , , |

In the latest TechTuesday blog, SCALABLE Networks discusses the possibilities, advantages, and benefits of Real-Time Network Simulation. The following is an excerpt from this blog, to read it in full visit the SCALABLE website. Network Digitial Twins offer an efficient, cost-effective way to assess how a network will behave under different operating conditions. For example, consider [...]

netsapiens Unveils New Call Center Analytics Tool, SNAPanalytics

By |2019-04-09T18:58:16-04:00April 9th, 2019|Categories: call center solutions, data, JSA Blog Submission, JSA Clients, Predictive Analysis, service providers, technology trends, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications, unified communications, US Service Provider|Tags: , , , , , , , , , , , , , , , , |

No one likes calling customer support only to be put on hold or shuffled between different agents. For call center operators trying to make sure this doesn’t happen to their callers, the answer lies in how they access and organize the real-time analytics that should inform their operational decisions. That’s why, today at Channel Partners Conference [...]