customer service solutions

RCN Business Has Nice Touch

By |2016-04-06T14:15:01-05:00April 6th, 2016|Categories: Agent Program, bandwidth, Bandwidth Infrastructure, broadband connections, broadband infrastructure, business collaboration, business continuity, business ethernet, business investment, business partnership, business strategy, carrier, carrier ethernet, channel partners, cloud, Connectivity, Content Delivery, content delivery network, customer service solutions, customer win, dark fiber, data, Dedicated Internet Access, enterprise, Ethernet, fiber, fiber network, fiber optics, General, Government, healthcare, High Speed Internet, higher education, Hosted Voice, hosting, Internet, Internet of Everything, internet security, Internet Service Providers, internet traffic, IoT, IP Exchange, IP-based video, IPTV, IT, jsa blog, JSA Blog Submission, JSA Clients, lit fiber, low latency, Low-Latency Network, metro ethernet, Network, network route, Network Solutions, PR, RCN, RCN Business, service providers, SMB, Technology, Telecom, telecom industry blog, telecom infrastructure, telecom news, telecom news blog, Telecom News Now, telecom reseller, Telecommunications, Video, Video Conferencing, Video On Demand, video streaming, voice, voice and data company, VoIP, VoIP service, VoIP service providers|Tags: , , , , , , , , , , , , , , , , , , , , , , , , |

RCN Business announced today that Nice Touch Communications (NTC), a global technology consulting firm, has joined its Agent Program. NTC will now have the ability to leverage RCN’s full suite of data, video and voice services and gain access to RCN’s 6,200 fiber miles across five major markets. NTC boasts 18 years in the industry and specializes [...]

LightRiver Technologies Appoints Joe Calzone as New VP of US Service Provider Sales

By |2016-02-10T11:37:24-05:00February 10th, 2016|Categories: business collaboration, business continuity, business partnership, business strategy, Communications Management, customer service solutions, Effective Business Solutions, Factory Built Network, IT, JSA Clients, LightRiver, LightRiver Labs, Network, network operators, Network Solutions, Optical Networking, Optical Transport, PR, Technology, Telecom, Telecom Careers, telecom industry blog, telecom infrastructure, telecom news, telecom news blog, Telecommunications, Tier 1|Tags: , , , , , , , , , , , , , , |

LightRiver Technologies, Inc., a leader in Factory Built NetworkTM design and commissioning, is always on the lookout for talented telecom professionals. It is an exciting, dynamic workplace at the center of next generation technology. A great team is essential to executing the mission of providing next-generation transport solutions to independent network operations. That is why the [...]

Avotus Delivers New Employee Value Program

By |2015-11-04T10:58:22-05:00November 4th, 2015|Categories: Avotus, Avotus Corporation, Bring Your Own Device, business continuity, business strategy, BYOD, Canada, carrier, customer service solutions, Global Telecommunications, IT, James Martino, jsa blog, JSA Clients, mobile, mobility, PR, Technology, Telecom, telecom industry blog, telecom news, telecom news blog, telecom reports, Telecommunications, wireless, workplace mobility|Tags: , , , , , , , , , , , , , , , , , , , , , |

Do corporate wireless discounts to all employee-owned devices sound good to you? How about a simple registration and portal access to help your company shift to Bring Your Own Device (BYOD) and enhance employee benefits? Well look no further. Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, announces the launch of its Employee Value [...]

MRV Prepping for Busy Week of Events

By |2015-10-08T13:06:52-05:00October 8th, 2015|Categories: 100G, B2B, best practices, Brand, Brand Marketing, business collaboration, business continuity, business partnership, business questions, business strategy, c-level, cable, Chief Marketing, cloud, Conferences, Content, customer service solutions, data, Data Center, data center build, Data Center Connectivity, data center construction, data center expansion, DCIM, enterprise, Events, High Speed Internet, Internet, Internet Service Providers, IT, JS&A News, jsa blog, JSA Clients, marketing strategy, Meetings, MRV, Network, network equipment, Network Function Virtualization, network growth, Network Solutions, network upgrade, NFV, Optical Networking, Optical Transport, partnerships, power distribution, PR, R&D, Research, research and development, rural areas, SDN, Software Defined Networking, Telecom, telecom conference, telecom event, telecom industry blog, telecom infrastructure, telecom interview, telecom media, telecom networking event, telecom news, telecom news blog, Telecom News Now, Telecommunications|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , |

Next week will be a very busy one for MRV Communications, as the company prepares to make appearances at two important industry events. The global provider of innovative packet and optical solutions will be attending the SDN & OpenFlow World Congress, Oct. 12 to 16, 2015 in Düsseldorf, Germany, presented by Layer123. Zeev Draer, Vice President of [...]

Want to Win at Social Media? RCN Is Here to Help!

By |2015-10-07T10:34:51-05:00October 7th, 2015|Categories: Affiliate Program, B2B, Blogs, Brand, Brand Marketing, business collaboration, business partnership, business questions, business strategy, community news, customer service solutions, education, Effective Business Solutions, Event Sponsorship, Events, Google+, Instagram, Internet, JS&A News, jsa blog, JSA Clients, Online Marketing, Periscope, Pinterest, PR, RCN, RCN Business, Social Marketing, social media, Technology, technology trends, Telecom, telecom industry blog, telecom networking event, telecom news, telecom news blog, Telecom News Now, Telecommunications, twitter, Vine, YouTube|Tags: , , , , , , , , , , , , , , , , , , , , , , , |

Social media is a constantly growing aspect of how we do business. It is imperative to be adept at Twitter, LinkedIn, Facebook, YouTube, Vine, Periscope, Pinterest, Google+, Instagram ... (catching breath) ... the list goes on and on. RCN Business will present Social Media Victories: Real Businesses, Real Campaigns, Real Results, on Friday, October 16, 2015, [...]

LightRiver Goes for Gold – Earns Certification from Infinera

By |2015-10-01T14:02:19-05:00October 1st, 2015|Categories: awards, B2B, Blogs, Brand, Brand Marketing, Broadband, broadband connections, broadband infrastructure, business awards, business collaboration, business partnership, business strategy, c-level, carrier, Certification, channel partners, Chief Marketing, customer service solutions, Effective Business Solutions, Factory Built Network, fiber, fiber optics, Government, Internet, IT, JS&A News, jsa blog, JSA Clients, LightRiver, LightRiver Labs, PR, shared IT, Technology, technology award, Telecom, telecom awards, telecom industry blog, telecom infrastructure, telecom media, telecom news, telecom news blog, Telecom News Now, telecom reports, Telecommunications|Tags: , , , , , , , , , , , , , , , , , , , , , , |

LightRiver Technologies, Inc., a leader in Factory Built NetworkTM design and commissioning, has received some nice recognition from one of its longtime partners. The company announced today that Infinera, provider of Intelligent Transport Networks, has awarded LightRiver with Gold Level Partner Certification. Partners for nearly 10 years, Infinera established the Gold Level partner certification in order to [...]

RCN Business Deploys 330 Mbps Internet Tier Across New York Market

By |2015-09-28T13:16:46-05:00September 28th, 2015|Categories: 330 Mbps, bandwidth, best practices, Blogs, Brand, Broadband, broadband connections, business expansion, business investment, business strategy, c-level, Connectivity, customer service solutions, data, economy, Effective Business Solutions, fiber, fiber network, High Speed Internet, Internet, Internet of Everything, Internet Protocols, Internet Service Providers, internet traffic, IoT, IT, JS&A News, jsa blog, JSA Clients, Network, network growth, network upgrade, New York, Portfolio - Public Relations, RCN, RCN Business, SMB, Technology, technology trends, telecom industry blog, telecom news, telecom news blog, Telecom News Now, telecom reports, Telecommunications, Video, voice|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , |

The Internet in New York City just got faster thanks to RCN Business, a communications provider delivering network solutions for voice, data and video. The company announces today it has deployed 330 Mbps Internet service across its New York City business market. The increased speed enables small to medium-sized businesses (SMBs) to utilize greater amounts of content [...]

The Logistics of Logistics

By |2015-08-14T11:24:21-05:00August 14th, 2015|Categories: Application, Big Data connectivity, carrier, Consulting, customer service solutions, data network services, jsa blog, JSA Blog Submission, Open Letter Series, Telecom, telecom conference, telecom industry blog, telecom news, telecom news blog, Telecommunications, wireless|Tags: , , , , , , , , , , , |

Like other consulting firms, Vertix is often engaged only after something has been determined to be “a problem.” Only after we’ve gotten a thorough and accurate picture of the “problem” can we provide a solution that addresses the issue at its root. Typically, when we deal with complex network deployments and dig up that root, we [...]

Faction Stays Cool This Summer with Non-Stop Exciting News

By |2015-07-07T13:53:37-05:00July 7th, 2015|Categories: Application, applications services, Blogs, business collaboration, business partnership, business strategy, case studies, channel partners, cloud, cloud computing, Cloud Platform, Cloud service provider, Cloud Storage, community news, company rebrand, Concert, Connectivity, Content, Content Delivery, customer service solutions, data, enterprise, entertainment, Events, Faction, hosting, hybrid, hybrid cloud, Infrastructure-as-a-Service, Internet, IT, JSA Clients, Network, Security, social media, Technology, Telecom, telecom news, Telecom News & Trends (TNT), Telecommunications, VMware|

To say it’s been a busy couple of weeks for Faction, the enterprise-class IaaS cloud provider, would be an understatement. Since the company’s rebrand earlier this year, it has been launching new products and closing significant deals within the cloud marketplace. Along with exciting announcements, Faction has been publishing a blog series that delves into its [...]

LightRiver Technologies Becomes First North American Ciena-Authorized Learning Provider

By |2015-05-12T12:14:41-05:00May 12th, 2015|Categories: Blogs, business collaboration, business partnership, carrier, Ciena, customer service solutions, education, Effective Business Solutions, IT, jsa blog, JSA Clients, LightRiver, Network, network provider, Network Solutions, partnerships, software, Technology, Telecom, telecom industry blog, telecom news, telecom news blog, Telecom News Now, Telecommunications|Tags: , , , , , , , , , , , , , |

It is a landmark day for two tech companies, and it is the beginning of a promising partnership. LightRiver Technologies, Inc., a leader in the design and commissioning of Factory Built NetworksTM, has joined forces with Ciena®, becoming Ciena's first North American Ciena-Authorized Learning Provider (ALP). Ciena is as an industry leader for network infrastructure and intelligent software solutions. [...]

Telehouse’s NYIIX Enhances Capacity and Reliability, Upgrades to Centillion

By |2015-02-24T11:04:51-05:00February 24th, 2015|Categories: business collaboration, business partnership, business strategy, Certification, channel partners, colocation, commercial real estate, Communications Management, community news, Conferences, Connectivity, customer service solutions, Data Center, data center build, Data Center Connectivity, data center construction, data center design, data center expansion, data center news, data network services, DatacenterDynamics, Events, global data center, global expansion, Global Telecommunications, interconnection, Internet, Internet Exchange, internet traffic, IP Exchange, IP peering, IP Solutions, IT, JSA Clients, Media, Network, network equipment, network growth, network route, network upgrade, peering, Peering exchange, Peering exchchange, Servers, Technology, Telecom, telecom news, Telecommunications|

Telehouse, the global leader for data centers, international Internet exchanges, and managed IT services, announces its upgrade to the Centillion platform in order to enhance the overall value and customer experience for NYIIX customers. The NYIIX peering exchange is New York’s largest and most active, offering the most comprehensive membership in the area. “The upgrade to [...]

Genpro Utilizes Peak’s Cloud

By |2015-01-21T16:29:26-05:00January 21st, 2015|Categories: channel partners, cloud, cloud computing, Cloud Platform, Cloud service provider, customer service solutions, customer win, Enterprise-Class Cloud, Infrastructure-as-a-Service, Technology, Telecom, telecom news blog, Telecom News Now, Telecommunications|Tags: , , , , , , , , , , , , , , |

Genpro, Inc. takes advantage of Peak’s enterprise-class cloud to guarantee high IT performance, eliminate costly CAPEX models and deliver maximum uptime. Genpro was first introduced to Peak by channel partner, Telx. With a cloud solution powered by Peak, Genpro is able to migrate its entire data infrastructure to the cloud along with full implementation of a [...]

Teleco.IO Launches Comprehensive API, Redefining Telecom Asset Management

By |2014-12-18T08:07:29-05:00December 18th, 2014|Categories: carrier, Communications Management, Company Launch, Connectivity, customer service solutions, Expense Management, interconnection, Network, office solutions, software, Technology, technology trends, Telecom|Tags: , , , , , , , , , , , , |

If you’ve ever looked into procuring and integrating carrier networks across a management system, you know the amount of time and cost associated with doing so. After experiencing this first-hand, Teleco.IO executives saw an opportunity for improvement, and this is how Teleco.IO API was born. Teleco.IO, software developers for the telecom industry, launches its fully integrated [...]

DirectBuy’s Business is Transformed After Being Powered By Peak

By |2014-07-16T09:32:56-05:00July 16th, 2014|Categories: business collaboration, business partnership, business strategy, channel partners, cloud, cloud computing, Cloud service provider, customer service solutions, interconnection, IT, JSA Clients|

Today Peak announces that its renowned cloud computing platform is serving as the foundation for DirectBuy, an exclusive, national furniture showroom. Through its 100% channel focused model, Peak enables service providers such a Komodo Cloud to white-label Peak’s cloud and offers their own robust cloud practice for end-user clients.   True to Peak’s unique channel model, [...]

Cloudmedia's 8 Reasons Digital Signage is Ideal for the Hospitality Industry

By |2014-07-02T10:26:01-05:00July 2nd, 2014|Categories: cloud, Content Delivery, content delivery network, customer service solutions, Digital Signage, Digital Television, IP-based video, Media, Technology|Tags: , , , , , , , , |

The hospitality and hotel industry remains a fast-growing area of expansion for digital signage deployments.  With BCS Global’s solution, Cloudmedia, you can easily manage your property or group of properties’ visual communications all from one central location via the Cloud. Check out first 2 reasons why you should consider upgrading your hotel’s visual communications systems with Cloudmedia [...]

Global Convergence Solutions (GCS) Announces New Service to Improve Inter-Carrier Peering

By |2013-03-29T01:17:21-05:00March 29th, 2013|Categories: Applications, carrier, Content, customer service solutions, economy, Global Telecommunications, Internet, IP peering|Tags: , , , , , , , , , , , , |

Global Convergence Solutions (GCS) has developed a new product, Dynamic Network Inter-Carrier Synch Exchange (dNISE). dNISE will provide carriers with ability to peer directly with the terminating service providers, exchange millions of DNIS codes automatically and route directly to a carriers On-net footprint. This will greatly reduce termination costs and, simultaneously, create new revenue streams for select segment [...]