Catalina Holdings (Bermuda) Ltd, a company that acquires and manages non-life insurance and reinsurance companies and portfolios in run-off, has chosen NYI’s New Jersey data center as its primary secure disaster recovery site. The company selected the facility as its worldwide disaster recovery site largely because of NYI’s expertise and dedication to meeting regulatory compliance standards, while ensuring that not one second of business productivity for customers is lost should an untimely event occur. NYI’s facility provides quality bandwidth and data speed with a customer-focused approach to service delivery.
“NYI’s customer service from top to bottom greatly exceeds any other provider we have ever done business with,” comments Nick Ligotti, Catalina Holdings Ltd Facilities Manager. “After Hurricane Sandy, our building in lower Manhattan was without power for two weeks. We made one call to NYI and they didn’t blink an eye. Their team’s response was to allow us to bring additional equipment over with no questions asked, no price increase – just caring, understanding and phenomenal customer service.”
“The NYI team is always working hard behind the scenes, drawing on nearly 20 years of experience – to make sure our customers never have to worry about service disruptions,” says Phillip Koblence, Chief Operating Officer of NYI. “While most businesses don’t foresee issues, when things do go wrong, it’s our aim to be as responsive and transparent as possible. Furthermore, our SSAE 16/SOC 1 and SOC 2 audited data centers follow industry-standardized processes in order to provide the highest security and flexibility around our solutions.”
NYI has an established data center footprint in New York and New Jersey and also provides data center, managed and cloud services on the West coast, with facilities located in Seattle and Los Angeles. Along with SSAE compliance, NYI facilities are HIPAA and PCI compliant and offer 100% uptime with 24x7x365 onsite support.
For more information about NYI, visit www.nyi.net.