New mobile app creation platform helps VoIP service providers improve customer experience with a customized mobile presence
Rimhub, Inc., a leading global managed services provider, today announced the launch of its new Turnkey Mobile App product, specifically designed for VoIP service providers. Specifically designed for VoIP service providers who utilize platforms such as BroadSoft, Metaswitch, and Avaya, the new product aims to improve and increase customer access to accounts via a mobile device. Notably, Rimhub is the first in the industry to offer a customizable mobility solution for VoIP service providers.
Through an easy online ordering process, available through Rimhub’s website, service providers can customize and configure their own mobile apps, such as by selecting their platform, preferred colors and font, and other enhanced features that they wish to allow customers to manage from their mobile devices. Additionally, telecom service providers can upload their logo for true branding of the mobile app.
“Rimhub has the core expertise to both develop and deploy applications for BroadWorks®, including BroadWorks® API, Mobile and Web apps, and Mobile turnkey portals,” states Omar Paul, VP of IP Services for Rimhub. “We believe that streamlining the app creation process for VoIP-based providers will allow them to focus on bringing a mobile presence to their subscribers without tackling the associated execution complexity.”
“We are very excited to unveil this new turnkey mobile app product to our customers – a first for our market,” continues Srinath Narayan, CEO and President of Rimhub. “Presently, most service providers offer a web portal for their customers to access and manage their account and phone features, requiring customers to log in online to make changes. With our new mobility solution, service providers can offer increased flexibility to their customers, and allow them to manage their phone service on the go. Additionally, benefits of a mobile app include improved customer experience, customer care call reduction, product differentiation, and an overall affordable investment for increasing customer retention.”
See the Video!
Want a visual demonstration on how the mobility solution will work for service providers? Go to www.rimhub.com/mobileapp or click the play button on the video to the right.